Hi everyone! I’m Nina. I’m a third year History student and one of your Student Housing Ambassadors on the Community Committee at LBSU.
We’re hoping to bring you some fantastic student led, community projects this year, focusing on housing, student wellbeing, the environment, and crime and safety, including some campaigns about standing up for your renting rights and how to keep you and your home safe. For now though, we’re focusing on your housing horror stories and what you can do to tackle them.
Over the last week, we’ve been hearing about your House of Horror stories and sharing our tips for what you can do to avoid getting a ghoulish gaff. For a recap on these, head over to the House of Horrors page.
Help! I’m already living in a House of Horrors, what do I do?
Sometimes, despite all your research and planning, things don’t always go to plan and you might find yourself facing some housing nightmares. Don’t worry though, because we have some tips on what to do when things are going wrong.
First and foremost, the LBSU Advice Service are always there to point you in the right direction. They can be found at City and Headingley Campus, or you can contact them at firstname.lastname@example.org.
But what else can you do to tackle your housing headaches?
I’ve just moved in and things are already broken or dirty!
A top tip for anyone when you first move in is to do an inventory with photos. It may not be the most exciting way to spend your first few hours in your new home, but it’ll help to provide proof and protection to you if anything is wrong with your property. Report any problems to your landlord straight away.
I’m having issues with my property and my landlord won’t respond to me
Firstly, don’t worry! This can make for a stressful situation but support is available. Make sure you keep a record of any correspondence you’ve made, such as emails and screenshots of call logs. If your property comes under the Unipol code, you can contact them. If not, you can contact the SU Advice Team who can try and contact your landlord on your behalf.
I’m worried my deposit isn’t safe or that I won’t get it back at the end of my tenancy
This is always a big worry for students. Your landlord is required to protect your deposit in a Tenancy Deposit Scheme. They have 30 days and you can check if your deposit is secured here. In case your deposit isn’t secured, you should contact your landlord in order to get your deposit protected. When your tenancy ends and so long as your rent has been paid, there is no damage, and the property is clean, you should receive the full amount back.
You are free to dispute with your landlord and once you agree on the amount to be paid back, you should receive this in 10 days. Don’t be afraid to ask for your deposit back, especially if there are no problems with the property. The SU Advice Team can assist you in communicating with your landlord over deposit issues.
Don’t forget to check out Unipol’s Rate Your Landlord too. Leave a review for your landlord to help future tenants avoid a House of Horrors.