Page:Negotiating with your Landlord
Negotiating with your Landlord

Information correct as of April 2021. You are advised to contact the Students’ Union Advice Service for advice specific to your circumstances before taking any action. If you find any broken links please let us know as links may change without us being notified.

Housing Advice

Check Your Tenancy Agreement

Make sure you have double checked that your tenancy agreement doesn’t have a break clause in it (most don’t but it is worth checking). If your tenancy does contain a break clause contact the Students’ Union Advice Service with a copy of your agreement for advice.

If your tenancy agreement doesn’t have a break clause or you are still living in the property or you are struggling to pay your rent, then it is important that you communicate with your landlord at the earliest opportunity.

Draft your letter

When you contact your landlord, you should include the following information:

  • An outline of your circumstances, including if you have moved out, become ill or are struggling to pay the full rent whilst you remain in the property.
  • If you have specific reasons why you are unable to meet rent payments, such as unemployment due to the COVID-19 precautions or illness, then you should include this information.
  • Include any relevant dates. For example, the date your course changed to online provision, when you moved out of your property, or when you were made redundant.


Include your what you would like the outcome to be:

  • Release from your tenancy agreement – We are aware lots of students have moved home and will not be returning to their accommodation and this will be the most desired outcome for many. However, it is likely landlords will be unwilling to agree to this, and so you might want to suggest one of the other options below if this outcome isn’t possible.
  • A rent reduction – an agreed reduction in the rent.
  • A rent holiday – this would pause your payments for an agreed period of time, however the full amount would be due at a later date.


Get feedback on your draft

We can check your letter for you before you send it to your landlord. Send a draft, along with a copy of your tenancy agreement, to

Send your letter

Ensure that all communication with your landlord or letting agent is in email format. Avoid communicating via text message/phone!

This makes it easy to keep a record of your communications.

Contact the Advice Service