It is not always easy to identify who is responsible
under the tenancy for sorting out problems with
damp/mould in rented accommodation and to do so
it is important to establish the cause of the problem.
Agents/Landlords are normally responsible if the
dampness is a result of leaking pipes, a structural
defect (such as a leaking roof) or a failing damp
Often, however, dampness is a result of condensation caused by lack of insulation, and/ or inadequate use of heating and/or failure to adequately ventilate for example whilst drying clothes on radiators. In these circumstances the tenant would be expected to take some responsibility for resolving the problem by addressing the cause.
Check that you have taken all reasonable steps to reduce the condensation in the property. Preventative actions include drying clothes outdoors; keeping doors closed and windows open when drying clothes indoors and keeping lids on pans when cooking.
If you are still experiencing condensation or other damp issues, raise the matter with your Agent/Landlord. Email them explaining the problem and keep a copy together with any responses. Describe the measures you have taken and request they take action within a reasonable timescale.
If you are frustrated that your Landlord/Agent has not responded to your issue within a reasonable timescale then you should contact them again. Advise them that you will be taking the matter further giving them a final opportunity within a specified time to address the problem.
For further information and advice on damp visit: bit.ly/leedsgov_damp_mould
For information and advice on a wide range of housing and tenancy related issues, visit the website for Shelter: england.shelter.org.uk