Page:Visitor Experience Volunteer// IN PERSON

Visitor Experience Volunteer// IN PERSON

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Volunteers will support our Visitor Experience team by welcoming and directing visitors and school groups, talking about exhibits, and encouraging people to take part in activities and events. Training will also be provided to help volunteers assist with basic cleanliness, Covid awareness, and the safety of everyone onsite.  

Skills Required

Good communication skills; customer care; willingness to interact with a wide range of people and family groups.  

Skills Description

To fulfil this role, you need to be confident, enjoy meeting people, and proactive in approaching members of the public. You will engage with a diverse range of people with wide interests, including those with specific needs and access requirements. You will also be interested in learning about medical history and the heritage sector and want to share your knowledge in a range of ways. When signed up to a shift, we would expect you to be reliable, punctual and a good team-worker.


Volunteering at the Thackray Museum will give you experience of an entry-level heritage role within a recently redeveloped and exciting new visitor attraction. There is scope for personal development as you increase your knowledge of the museum sector. As a valued member of our team, you will receive:

  • Travel expenses (up to the cost of a ‘day ticket’ for bus/train).
  • Training and regular supervision.
  • Invitations to special events.

Your work will also bring educational and social benefits to local people and help us re-establish and build our identity within Leeds’s cultural scene.

Your Commitment

Shifts would be based on your availability and take place during museum opening times (10am to 5pm, Monday to Sunday). Induction and training will be provided before you start volunteering. All activities will be in line with current guidelines and designed to keep you and our visitors Covid-safe. 

Additional information Hide[-]

Required Role

Visitor Experience Volunteer// IN PERSON

Key responsibilities

* Welcoming and directing visitors and school groups. * Talking about exhibits and displays - finding a personal favourite and sharing its secrets! * Encouraging people to take part in activities and events. * Assisting with basic cleanliness, Covid awareness, and the safety of everyone onsite.

Mandatory SkillsHide[-]

  • Communication
  • Positive attitude
  • Team Work

Desirable Skills

  • Confidence
  • Public Speaking

Skill to gain

  • Confidence
  • Interpersonal
  • Practical
  • Public Speaking
  • Research

When can you do this role/Calendar

Minimum commitment level: Once a month

Start Date: 17-05-2021

Start Time: 10:00 AM

End Time: 05:00 PM

  2. Monday
  3. Tuesday
  4. Wednesday
  5. Thursday
  6. Friday
  7. Saturday
  8. Sunday
  2. MORNING monday
  3. MORNING tuesday
  4. MORNING wednesday
  5. MORNING thursday
  6. MORNING friday
  7. MORNING saturday
  8. MORNING sunday
  2. AFTERNOON monday
  3. AFTERNOON tuesday
  4. AFTERNOON wednesday
  5. AFTERNOON thursday
  6. AFTERNOON friday
  7. AFTERNOON saturday
  8. AFTERNOON sunday
  2. EVENING monday
  3. EVENING tuesday
  4. EVENING wednesday
  5. EVENING thursday
  6. EVENING friday
  7. EVENING saturday
  8. EVENING sunday


Beckett St, Leeds LS9 7LN, UK

To one-click apply for this opportunity you need to have completed the following:

  • You need to have an active account on this website
  • You need to have an active volunteering account
  • You need to have fully completed the volunteering profile set-up