Keeping Connected Volunteer //VOLUNTEER FROM HOME

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As a volunteer, you will help families to:

  • Talk openly about the challenges they face by using a calm and non-judgmental approach

  • Recognise their own emotional and physical health needs

  • Manage relationships with members of their family

  • Manage challenges

  • Access information about services that can enable their family to live well

Time commitment/location: 2 hours per week - this includes writing up notes, with an additional 1 hour per month for supervision. This role is homebased (unless agreed to provide some support out in the community).

Reporting to: Volunteer Engagement Coordinator

This role would suit people who:

  • Have basic computer skills and access to a computer, telephone and the internet.

  • The ability to quickly develop and sustain trusting relationships

  • Empathetic, non-judgmental and accepting of difference

  • Able to demonstrate commitment, reliability and consistency

  • Demonstrate resilience and the ability to remain calm in times of stress

  • Demonstrate good listening and communication skills

  • A desire to help individuals to gain coping skills to better manage stressful situations relating to family life

What’s in it for you?

  • Becoming a part of Family Action, the largest national family charity established in 1869

  • The opportunity to support families during challenging circumstances, providing a rewarding volunteering experience.

  • Regular training and development opportunities.

  • The flexibility of volunteering remotely from home.

  • Support and guidance from a skilled Volunteer Engagement Coordinator including regular supervision.

  • The opportunity to be involved in group supervisions, build relationships with other volunteers and share skills/knowledge.

  • Access to our standard e-learning package and further mandatory training.

  • Opportunity to improve future employment prospects.

The volunteering recruitment process:

  • You will be asked to complete an application form in which we will request two references.

  • The Volunteer Engagement Coordinator will contact you to discuss your application and suitability for the role. This is also an opportunity for you to ask questions to help you decide for yourself whether the role is right for you.

  • You will be asked to attend an interview via video call with the Volunteer Engagement Coordinator and another staff member. Once original ID documents are checked, you will undergo a DBS check.

  • Once we received satisfactory references and a DBS check you will be invited to complete the Induction programme/Training sessions, and a start date will be agreed.

  • You will be provided with ongoing support through regular one to one supervision meetings, group supervisions and any other support as required.

Additional information Hide[-]

Required Role

Keeping Connected Volunteer //VOLUNTEER FROM HOME

Key responsibilities

What’s involved? •Arrange telephone appointments with the parent at a mutually agreeable time each week (mobile provided) •Support using a positive, non-judgmental, empowering approach. •Comply with, all Family Action Policies and procedures as well as promote Family Actions values. •To keep records/detailed recordings of all interactions. •To engage with the Volunteer Engagement Coordinator who will provide ongoing support, one to one supervision and assessment of training needs. •Participation in monthly group calls with the VEC and other volunteers. •To build trusting relationships with families virtually, fostering open and honest communication. •To maintain confidentiality and professional boundaries at all times.

Mandatory SkillsHide[-]

  • Communication
  • Confidence
  • Initiative
  • Interpersonal
  • Listening
  • Non-discriminatory
  • Non-judgemental
  • Positive attitude
  • Telephone
  • Opportunity and Recognition

Desirable Skills

  • IT, Computers and Web Skills
  • Office IT (Word, Excel etc)
  • Problem solving
  • Time Management
  • Networking

Skill to gain

  • Communication
  • Confidence
  • Initiative
  • Interpersonal
  • IT, Computers and Web Skills
  • Listening
  • Non-discriminatory
  • Non-judgemental
  • Office IT (Word, Excel etc)
  • Positive attitude
  • Problem solving
  • Research
  • Telephone
  • Time Management
  • Networking
  • Opportunity and Recognition

When can you do this role/Calendar

Minimum commitment level: Once a week

Start Date: 14-07-2020

  2. Monday
  3. Tuesday
  4. Wednesday
  5. Thursday
  6. Friday
  7. Saturday
  8. Sunday
  2. MORNING monday
  3. MORNING tuesday
  4. MORNING wednesday
  5. MORNING thursday
  6. MORNING friday
  7. MORNING saturday
  8. MORNING sunday
  2. AFTERNOON monday
  3. AFTERNOON tuesday
  4. AFTERNOON wednesday
  5. AFTERNOON thursday
  6. AFTERNOON friday
  7. AFTERNOON saturday
  8. AFTERNOON sunday
  2. EVENING monday
  3. EVENING tuesday
  4. EVENING wednesday
  5. EVENING thursday
  6. EVENING friday
  7. EVENING saturday
  8. EVENING sunday

To one-click apply for this opportunity you need to have completed the following:

  • You need to have an active account on this website
  • You need to have an active volunteering account
  • You need to have fully completed the volunteering profile set-up
Registered in England Company Number: 7103465
Registered Charity Number: 1139314