Family Action is a national charity committed to building stronger families by delivering innovative and effective services and support that reaches out to many of the UK’s most vulnerable people.
We seek to empower people and communities to address their issues and challenges through practical, financial and emotional help.
Families Together Leeds provides family support, group support and volunteer support to families with children and young people across the city of Leeds.
Our service works restoratively in line with the Leeds Practice Model.
FamilyLine provides telephone, text and email support to adult family members as they go through the trials and tribulations of family life. Service users contact FamilyLine for many reasons, which may include but not limited to parenting, hardship, isolation, relationship breakdown, domestic abuse, immigration, education, disability and additional needs.
FamilyLine Volunteers are on hand to support the helpline and provide one to one weekly telephone support to service users through Befriending sessions.
We are looking for volunteers who have gained these skills through their own life experiences, whether through personal circumstance or a career.
The volunteers help service users to:
Training and Support:
Volunteering for Family Action is not only personally rewarding, it is also a great opportunity to develop new skills. In addition to the training programme, volunteers are supported throughout their journey by a team of Volunteer Coordinators.
FamilyLine Volunteers are provided with the all the training required to carry out the role, which includes (but is not limited to) using the online system, effective communication and safeguarding legislation and procedure. Volunteers have access to the Family Action staff training relevant to their role.
Volunteers are required to join our telephone group supervision sessions and will have the opportunity to attend volunteer celebrations events.
To find out more;
Minimum commitment level: Once a week
Start Date: 01-04-2020